Can I use Auto Responders?

Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic, pre-set reply to an email, as soon as it is received at this email address. You can find out more about setting up an auto-responder from our knowledge base.

What is your SPAM policy?

We take a zero tolerance stance against sending of unsolicited email, bulk emailing, and spam. “Safe lists”, purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated, with or without notice.

What ports do I need to use for Email Hosting?

Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this, you can use an alternate port 587 for sending mails.

Which Email Clients and protocols are supported?

You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different email clients to send/receive emails. The enterprise email product supports the POP, IMAP and MAPI protocols.

How do I access my emails Using webmail Interface?

To access your emails via Webmail Interface, use the following URL: http://webmail.yourdomainname.co.ke or http://yourdomainname.co.ke/webmail
Once on the login page, login with your email address and the corresponding password.

How will purchasing Business Email benefit me?

As opposed to free email solutions, you can give your business a more professional image with Business Email by getting email that is branded with your company’s domain name (e.g. sales@mybrand.co.ke). And the best part is that you can add email accounts as and when your team grows. We offer business email solutions by ensuring that you get the least latency and industry-best uptime, scalability and reliability 24×7.

CALL ME
+
Call me!
error: Content is protected !!