Domain Expiry Process
Expiration Process
If you have a domain expire, you can still renew it per the schedule below after the expiration date.
| Days since Expiration | Status | Details |
|---|---|---|
| 1-30 | Expired (grace period) | The domain will stop functioning as the domain will be placed on client hold status (website won’t load, email won’t be delivered, etc.), but the domain can be renewed at our regular renewal rates. Domains in this status and on client hold can still be renewed and transferred. Please see below that you may lose your domain on the 31st day if it is bid upon via auction. |
| 5 | Expired (grace period) | The domain is made available for auction bidding. You can still renew the domain at our regular renewal rates. If you renew the domain at any time before the auction ends (read below), the auction will automatically stop. |
| 35 | Expired (grace period) | The domain auction ends. The highest bidder will be awarded the domain at this time if there are any active bids. You would lose your domain at this time if it was not renewed. |
35-64TD > |
Expired (restore period) | The domain can only be renewed during this period using the registry restoration process. You can still renew the domain through your account, but the cost will be $75. This increased cost is due to the much higher cost we need to pay to the registry for domain restorations. Domains can also only be transferred to a different registrar prior to entering the Expired (restore period). |
| 65-69 | Expired (pending delete) | The domain can no longer be renewed and will be deleted from the registry. Once your domain reaches this status, there is nothing that can be done to renew it. |
70< |
Deleted | The domain has been deleted from the registry and is returned to the pool of available domains for anybody to register. |
The “Days Since Expiration” column includes the day of expiration.
The expiration schedule is different for the following TLDs. The values listed represent the “Days Since Expiration” as listed and defined above.
| TLD | Expired (grace period) |
Expired (restore period) |
Expired (pending delete period) |
Deleted |
|---|---|---|---|---|
| .ke, .ke.ac, .co.ke, or.ke, .ne.ke, .go.ke, .ac.ke, .sc.ke, .me.ke, .mobi.ke, .info.ke |
1-30 | N/A | 40 | Within 40-90 |
Website files, database & email data retention |
While not guaranteed, we do generally retain account data (files, databases, emails, etc) for up to 5 days after expiry date.
If you are not planning to renew your service and you need your website files, database & emails;
Kindly login to the control panel and download a backup of your website files, database and emails from our server to your computer before the expiry date.
This will ensure that you will have backup of your website files, database & emails in your computer after we permanently delete the account from our server.
After termination, kindly note that its impossible to recover website files, database & emails.
Expiration Notices
We will send multiple email notifications to you before and after domains expire which is one of many reasons it is important for you to keep your email address with us current. Please remember it is your responsibility to ensure renewal of your domains. We make our best efforts to issue the reminders below, but email is not 100% reliable and should not be depended upon exclusively to make sure your domains do not expire.
- We will email you on the first day of each month with a list of domains set to expire any time the following month. We will include whether or not the domains are set to automatically renew or not in these emails.
- We will email you 30 days before the expiration of each domain.
- We will email you 7 days before the expiration of each domain.
- Upon expiration of your domain, our system will email you and your domain will be deactivated. This will result in all services related to your domain ceasing to function (including, but not limited to, web site and email).
.KE Domain Name Life Cycle
| DAYS SINCE EXPIRATION | STATUS | DETAILS |
|---|---|---|
| 1-90days | Expired Phase (90 days) | After the registration or renewal, the domain runs for one year after which the subscription lapses. If not renewed, the domain gets into the expiry phase. |
| 1-14days | Expired (grace period 14days) | Domains are auto suspended 14days after expiry date. During the grace period, the domain owner , through a registrar can review their domain names |
| 76 days | Suspension Period | From the 15th day to the 90th day after expiry, all services associated with the domain name (e.g. website, emails) will automatically not be available. Domain can be renewed through the registrar and restored by the registry (Kenic) |
| 90days | Domain deleted | Domain is deleted after 90days expiry duration and released ack to the general public for registration on First come First serve basis |
